Clear on who you’re dealing with.
This page brings together the licensing structure, official Credit Guide, privacy information, complaints process and important website disclosures for Finance for Foodies.
The formal structure.
Finance for Foodies is powered by Alcove. Mortgage broking services are delivered through authorised credit representatives under an Australian Credit Licence.
This is a plain-English website summary. The official Credit Guide and disclosure documents provided during the credit process prevail.
Your Credit Guide.
The Credit Guide explains who provides the credit assistance, our obligations, how we are paid, privacy and consent matters, and what to do if you have a complaint.
Official document generated 20 September 2026. You may also receive a current copy directly as part of the credit assistance process.
How website information is handled.
If you contact us, subscribe, book a chat or ask for an introduction, we may receive details such as your name, email address, phone number and the context you choose to provide.
- We use the information to respond, arrange the requested contact or referral, and provide relevant services.
- Marketing emails are sent only when you choose to subscribe, and you can unsubscribe at any time.
- Referral details are used for the requested introduction and do not subscribe the referred person to marketing.
- We use Google Analytics to understand website visits and interactions. It may collect information such as pages viewed, referral source, approximate location, device and browser details, and actions taken on the site using cookies or similar identifiers.
- Website analytics are used to improve the site and understand which resources are useful. They are not used to assess a loan application or make lending decisions.
- Please do not send identity documents, bank details or other sensitive financial information through general website forms or email referral forms.
Information collected during a mortgage enquiry or application is handled under the privacy and consent terms supplied in the formal credit process.
How to raise a concern.
We aim to resolve concerns promptly. There is no cost to use the complaints process.
- 01
Start with Adam
- 02
Contact the Complaints Manager
compliance@afgonline.com.au
08 9420 7888
Level 11, 905 Hay Street, Perth WA 6000 - 03
Australian Financial Complaints Authority
If the complaint is not resolved to your satisfaction, you can contact AFCA on 1800 931 678, email info@afca.org.au or visit afca.org.au.
Guides are a starting point.
Articles, calculators, checklists, RBA updates and other website resources are general and indicative only. They do not take into account your objectives, financial situation or needs and are not financial, legal, tax or accounting advice.
Lending criteria, rates, fees, government schemes and lender policies can change. Calculator results are estimates and are not a quote, approval or guarantee of borrowing capacity. Seek advice appropriate to your circumstances before acting.